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Sereno Hotel, San Cristobal de las Casas
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Key details
About the Hotel
Av. 16 De Septiembre No. 22,
San Cristobal de las Casas,
Mexico,
Chiapas
Sereno Art Hotel is a modern accommodation located in the heart of San Cristobal de las Casas. This 3-star hotel features a lush garden and offers a fitness center along with a shared lounge. Its proximity to popular attractions enhances its cultural significance for travelers.
Location
Sereno Art Hotel is strategically located within a five-minute walk from key attractions like the San Cristobal de las Casas Cathedral and Mesoamerican Museum of Jade. The nearest airport, Ángel Albino Corzo International Airport, is approximately 49.5 miles away, with airport shuttle services available for guests.
Rooms
The hotel offers seven thoughtfully designed accommodations with amenities such as premium bedding and air conditioning. Each unit is equipped with free toiletries and an iPod docking station. Spacious suites include two bedrooms and offer garden views. Standard rooms come with flat-screen TVs and private bathrooms.
Eat & Drink
Onsite dining is available at JARDÍN SECRETO, a fine-dining restaurant that features garden views. Guests can choose between an à la carte or American breakfast served daily. The property also includes a bar/lounge for drinks and relaxation. A snack bar/deli is available for light refreshments.
Leisure & Business
Recreational amenities include a sauna and a gym, catering to both relaxation and fitness needs. Business travelers will find useful facilities such as a 24-hour front desk and tour/ticket assistance. Complimentary WiFi is accessible throughout the property, ensuring connectivity.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable & Clean!
“The room was impeccably clean and very comfortable, providing a cozy retreat after a long day of exploring.” view full review
Delicious Meals!
“The on-site restaurant offered a variety of mouthwatering dishes, and I was thrilled with the quality and flavor during every meal.” view full review
Accessible Amenities
“The hotel provided well-thought-out facilities that cater to all guests' needs, enhancing our overall experience during the stay.” view full review
Artful Ambiance!
“The artistic touches in the room added a unique charm, making my stay not just comfortable but also visually appealing.” view full review
General
No smoking on site
Wi-Fi
Parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness center
Services
Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Packed lunches
Special diet menus
Children
Children's menu
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Room features
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Av. 16 De Septiembre No. 22,
San Cristobal de las Casas,
Mexico,
Chiapas
Map view
Av. 16 De Septiembre No. 22,
San Cristobal de las Casas,
Mexico,
Chiapas
City landmarks
Museums
Na Bolom Cultural Centre
3900 ft
Church
La Merced Church
2100 ft
Miguel Hidalgo S/N
Arco del Carmen
2100 ft
Plaza 31 de Marzo next to the Parque Central / Zocalo
Catedral de San Cristobal de Las Casas
3400 ft
Museums
Amber Museum of Chiapas
2100 ft
Church
Guadalupe Church
4000 ft
Calle Tonala 19a Barrio del Cerrillo
Gallery Studio Cerrillo
2100 ft
Nearby
Church
Cathedral of San Cristobal
800 ft
Church
Templo de Santo Domingo
1300 ft
Museums
Amber Museum
1300 ft
Calle 1ro. de Marzo # 16 Centro Historico
Kakaw Museum Cultural Cocoa and chocolate
800 ft
Museums
Museum of Traditional Textiles
1700 ft
Museums
Mesoamerican Museum of Jade
800 ft
Church
Ex-Convent of Santo Domingo
1200 ft
Museums
Museo De Bichos E Insectos
400 ft
Calle Guadalupe Victoria # 38
Museo de Trajes Regionales
1000 ft
Calle 28 de Agosto 4B Colonia Centro
LeK Museo
500 ft
Church
St. Nicholas Church
800 ft
Diego de Mazariegos # 23-c esq. 5 mayo Centro
Museo del ambar Lilia Mijangos
1100 ft
Belizario Dominguez 5-A
Foro Cultural Kinoki
1300 ft
Museums
La Ensenanza
1200 ft
Calle Hermanos Dominguez 25-A Gradas a Sancristobalito
Mirador de la Escuela SolMaya
1700 ft
Mall
Esquina San Agustin
1300 ft
Belisario Dominguez 35 Barrio del Cerrillo
Enzue
1300 ft
Corner of Hermanos Dominguez
San Cristobalito
1800 ft
Gallery
Arteria Chiapas
1800 ft
Square
Historic Center
1000 ft
Church
Iglesia Del Carmen
1900 ft
Calle 5 de Febrero 6
Roman Catholic Diocese of San Cristobal de Las Casas
500 ft
Gallery
EL PALIACATE Espacio Cultural
400 ft
Restaurants
Al Sazon que me Toquen
400 ft
Andador 20 de Noviembre # 7 1 de Marzo # 11
Maya e'
400 ft
Av 20 de Noviembre 12
Oh La La Pasteleria
1300 ft
Calle Real de Guadalupe 2
Restaurante L'Eden
500 ft
Calle 5 de Febrero near corner 16 de Septembre
Via Vai
600 ft
Av. 20 De Noviembre Esq De Febrero
Restaurante Jardin Secreto
500 ft
Av. 16 de septiembre #22
La Lupe
1900 ft
Calle Real de Guadalupe 23
Tierradentro Cafe Centro Cultural
1600 ft
Calle Real de Guadalupe 24 En el Andador Turístico Guadalupano. A media cuadra del Zócalo
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Broken toilet
Limited breakfast options
7.4/10
Very good
Rooms
6.8
Location
9.2
Service
8.8
Dining
5.0
Guest reviews
7.4/10
based on 5 reviews
8.5
8.5/10based on 145 reviews
Doris
United States of America,
October
2024
8.0/10
The hotel has a charming atmosphere and is close to a little garden, making it a nice retreat. The staff is super friendly and always willing to help with anything we needed. However, being in an old establishment means some areas could use an update, and it may not be perfect for everyone. Overall, it’s a pleasant stay for those who value a great location and friendly service.
Rooms
7.0
While the rooms were tidy, the age of the establishment showed, and some maintenance is needed.
Service
9.0
The staff was incredibly helpful and friendly throughout our stay.
Location
9.0
The location is excellent, especially with the nearby little garden providing a serene escape.
Dining
Facilities
7.0
Although the hotel has some desirable amenities, certain facilities could be enhanced to meet modern standards.
Alice
United States of America,
August
2024
7.4/10
I had a great stay at this hotel, located right in the heart of the city. The rooms were decent but could use some updates, and the staff was extremely friendly and helpful. The location was perfect for exploring, but I found the dining options lacking a bit in variety. Overall, it was a solid choice for the price, though a few improvements would definitely enhance the experience.
Rooms
7.0
The rooms were decent but could use some updates to feel more modern.
Service
9.0
The staff was extremely friendly and willing to help with anything we needed.
Location
10.0
The hotel is perfectly situated in the center of the city, making it very convenient for exploring.
Dining
5.0
The dining options were a bit limited, which was a disappointment, especially at breakfast.
Facilities
6.0
While the facilities were adequate, they felt a bit outdated and could use some improvements.
Joseph
United States of America,
July
2024
7.6/10
This hotel is conveniently located near the city center, making it easy to explore. The staff was incredibly friendly and helpful throughout my stay. The room I stayed in had a few issues, including a broken toilet, which was a bit of a letdown. Overall, I found it to be a decent value for money, but the room conditions could certainly be improved.
Rooms
6.0
The room had a broken toilet, which was quite frustrating, but it was still clean and had all the basic amenities.
Service
9.0
The staff were very willing to help with everything we needed, which made our stay more enjoyable.
Location
8.0
The hotel is near the city center, making it convenient to get around and explore local attractions.
Dining
Facilities
Guy
United States of America,
June
2024
7.2/10
I had a lovely stay at this hotel, thanks to its great location near the city center and friendly staff who made the experience pleasant. However, the dining options could use some improvement, especially for breakfast. While the room was pretty comfortable, there were issues with the bathroom that detracted from my stay. Overall, it was decent value for money but not without its drawbacks.
Rooms
6.0
The room was generally comfortable, but the bathroom needed some attention as the toilet was broken during my stay.
Service
8.0
The staff was really friendly and accommodating, adding to the overall experience.
Location
10.0
The hotel is directly in the center, making it super convenient for exploring the area.
Dining
5.0
While the dining facilities were adequate, I found breakfast options to be limited.
Facilities
7.0
The hotel had nice amenities, but some areas needed maintenance.
Great location
Broken toilet
James
United States of America,
May
2024
7.6/10
My stay at the hotel was quite enjoyable, featuring clean and comfortable rooms. The friendly staff really made the experience great, and the location was convenient for exploring the city. However, the dining options were somewhat limited, which was a bit disappointing. Overall, it offers good value for money, but I wish the breakfast variety was better.
Rooms
8.0
The rooms were clean and comfortable, providing a cozy atmosphere.
Service
9.0
The staff was very friendly and accommodating, which made the stay more pleasant.
Location
9.0
The hotel had a convenient location, making it easy to explore the city.
Dining
5.0
The dining experience could be improved due to limited breakfast options.